Contact us
Email reaches a person, not a queue that discards what it cannot classify. We reply within 3-4 business days.
Account questions, upload and download problems, plan changes, cancellation, and refund requests. Refund eligibility is set out in the Refund Policy; you can also cancel at any time from Plan & usage without contacting us.
To report a file — malware, a scam, non-consensual imagery, or a threat of violence — use the report form. Reports of child sexual abuse material and of imminent violence skip the queue.
Copyright takedowns need a formal notice: use the copyright form , or write to [email protected] . Actions we take are published in the transparency log.
Export and deletion are self-serve from your account settings. For anything else — access requests, objections, or an appeal against a decision — the routes and time limits are in the Privacy Policy.
WeDoFiles is a service operated by Noh Daejun, an individual.
Purchases are sold by Dodo Payments Inc, 8 The Green, STE A, Dover, County of Kent, Delaware 19901, United States, acting as merchant of record, which handles payment, tax, and receipts, and is the name that appears on your statement. Full terms are in the Terms of Service.